Service, Warranty & Repair Request 

Mako’s lifetime warranty for the original owner, covers repair or replacement for manufacturer defect of your Mako reel. This warranty does not cover direct, indirect, consequential, incidental, or any other type of damage resulting from the use of your Mako product. Any modifications that change the calibrated settings may void the warranty.

Warranty Request
If your reel needs repair or service under warranty, please fill out our form with the issue you are having and we will send you a warranty RMA # with shipping information. 

If you need a repair that is not covered under our warranty please fill out the Service and Repair form with detailed information regarding the repair and we will get back to you with a quote. 

Service - $150
We now offer a maintenance program that will give you peace of mind before a big trip! We do a thorough inspection of the entire drag system, replacing any updated parts. We reseal with new gaskets and do a complete zero and full drag calibration. 

Retrieve Swap $100 
Did you purchase a used Mako and it's the wrong retrieve!? No worries, we can switch it to a left or right hand. This process can take about 1 to 2 business days. Please fill out the service form before shipping your reel.